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About us

The company behind VeloServers

VeloServers is a web hosting brand of LiquidNet Ltd., a UK hosting company headquartered in London and serving website owners since 2003.

Over 20 years in web hosting

LiquidNet Ltd. was founded in London in February 2003. For more than two decades, the company has focused on one thing: professional web hosting and domain registration services that are fast, stable and backed by real people.

Today, more than 500,000 webmasters use LiquidNet Ltd. services — including over 40,000 customers with paid professional web hosting accounts.

VeloServers brings that experience to a modern platform: cloud hosting, semi-dedicated servers, KVM VPS and dedicated servers on NVMe + ZFS storage, hosted in data centers on 3 continents and managed through the Hepsia Control Panel.

At a glance
2003
Founded in London, UK
500,000+
Webmasters using our services
40,000+
Paid web hosting accounts
3
Continents with data centers
24/7/365
Human technical support
ICANN
& Nominet accredited domain registrar
What we stand for

Why customers stay with us

01

Real people, real fast

Every chat and ticket is answered by our own technical support team — never a bot — usually within minutes, and always within the 1-hour guarantee for Control Panel tickets.

02

Problems solved, not just answered

Our support team doesn't stop at a reply. They dig in and fix the actual issue, whether it's an email setup, a site migration or a server-level problem.

03

Stable, fast hosting

NVMe + ZFS storage on a platform tuned for our own hardware keeps sites loading quickly and running reliably, backed by a 99.9% uptime guarantee.

04

Plenty of resources, fair prices

Unlimited disk space and traffic on cloud hosting, generous resources on every other plan, and honest pricing with no setup fees.

Company details

Where to find us

Head office
LiquidNet Ltd.
13 Craigleith, 7 Kersfield Road
Putney, London SW15 3HN
United Kingdom

All payments for VeloServers services are processed by LiquidNet Ltd.

Contact lines
🇬🇧UK line+44 203 695 1294 🇺🇸US line+1-727-546-HOST (4678) 🇦🇺AU line+61-2-8417-2372
📠UK fax+44 844 358 1513
✉️E-mailsupport@veloservers.com
FAQ

Common questions about VeloServers

Is VeloServers a legitimate company?
Yes. VeloServers is operated by LiquidNet Ltd., a UK company headquartered in London that has provided web hosting and domain registration services since February 2003. More than 500,000 webmasters use LiquidNet Ltd. services today, and our servers run in professional data centers on 3 continents.
Who owns VeloServers?
VeloServers is a brand of LiquidNet Ltd., 13 Craigleith, 7 Kersfield Road, Putney, London, SW15 3HN, United Kingdom. All payments for VeloServers services are processed by LiquidNet Ltd.
Where are your servers located?
In data centers on 3 continents: Chicago (United States), Coventry (United Kingdom), Pori (Finland), Sofia (Bulgaria) and Sydney (Australia). You choose the location when you sign up.
Is LiquidNet Ltd. an accredited domain registrar?
Yes. LiquidNet Ltd. is both an ICANN-accredited and a Nominet-accredited domain name registrar (Nominet is the official registry for .uk domains), so domain registrations, transfers and renewals are handled by us and managed from the same Control Panel as your hosting.
What is your refund policy?
Cloud hosting and semi-dedicated plans start with a 30-day free trial with no credit card required, so you can test everything before you pay. On top of that, cloud hosting plans — billed annually — are covered by a 30-day money-back guarantee: if you're not satisfied within the first 30 days after paying, contact us and we'll refund you. The money-back guarantee doesn't apply to VPS and dedicated servers, which are billed monthly. The full terms are in our Cancellation & Refund Policy.
Is support handled by real people?
Yes. Live chat and support tickets are answered by our human technical support team, 24/7/365 — no bots. Tickets opened from the Control Panel carry a 1-hour response time guarantee.
How can I contact VeloServers?
Use live chat on any page, open a ticket from your Control Panel, send a message through the contact form (answered within 24 hours), or call us: UK +44 203 695 1294, US +1-727-546-4678, AU +61-2-8417-2372.

Read the Cancellation & Refund Policy →

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